Process – Performance – Compliance
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Modelling & Mapping Business Processes

Companies are now acutely aware they need to reduce their overheads in order to cut the costs of their operating model while increasing organisational efficiency and performance.  This 1-day course provides you with the skills to create graphical models of the organisation and the understanding of the processes that are employed to deliver your core services to your customers.

Business modelling is a graphical representation of the way an organisation achieves its objectives and are created by determining the key operations of the business and presenting them in a process-centric manner to reflect actual operations.

Mapping Business Processes

Process Modelling allows you to illustrate how operations, processes and work activities within a business are sequenced by showing the inter-action between disciplines. Our preferred process mapping format is ‘Swim-lane’, due to them being user friendly and easy to understand.

Course Objectives

Delegates will gain the following knowledge, skills and capabilities:

  • Practice using modelling and mapping approaches for your own systems and procedures.
  • Quickly and accurately map robust and reliable business processes.
  • Identify both high-value and non-productive work activities.
  • Techniques to analyse cross-functional mapping.
  • Identify process measures and opportunities for improvement
  • How to run sessions using facilitation techniques.

Who Should Attend?

Quality Managers; HSE Managers; Process Analysts; Business Analysts; Project Managers; Business Process Owners; General Business Staff, and any other staff who require the skills to understand, model, and manage business processes.

Pre-Course Activity Requirements

An understanding of the structure and content of your business management system.

Course Basis

  • Limited to 8 delegates per course with the focus on learning through exercises rather than presentation.
  • Group exercises ensure that delegates understand the concept of facilitated collaborative working.

Why Choose BusinessPort For Your Training?

Trainers each have over 20 year’s extensive experience in Business Management Systems and are experts in process mapping.

Course Fee

£285.00 per person


Connect With Us

19 Eastbourne Terrace London, W2 6LG
46 Queen's Rd, Aberdeen, AB15 4YE